Muskan Sansthan is committed to ensuring fair and transparent processing of donations. We recognize that errors may occur during transactions or donors may change their minds. This policy outlines the terms and conditions for refunding donations made to Muskan Sansthan.
Refund Eligibility
Donations are generally non-refundable. However, we will consider refund requests under the following circumstances:
- Duplicate Transactions: If multiple donations were made in error.
- Incorrect Amount: If the donation amount entered was incorrect.
- Unauthorized Transactions: If the donation was made without the donor’s consent.
Refund Request Procedure
To request a refund, please follow these steps:
- Time Frame: Submit your refund request within 7 days of the donation date.
- Contact Information: Email your request to donate.muskansansthan@gmail.com or mail it to:Muskan Sansthan
Muskan Vatsalya Dham
Near Railway Crossing Balwada
Dungarpur, Rajasthan - Details to Include: Provide the following information in your request:
- Full Name
- Date of Donation
- Donation Amount
- Transaction ID or Reference Number
- Reason for Refund Request
Processing Refunds
Upon receiving your refund request:
- Review: We will assess the request and may contact you for additional information.
- Decision: Refunds are granted at the discretion of Muskan Sansthan.
- Method: Approved refunds will be processed using the original payment method or via bank transfer.
- Time Frame: Refunds will be processed within 15 to 30 working days, depending on the payment method and bank procedures.
Tax Exemption Receipts
If a tax exemption receipt has been issued, the donor must return the original receipt to Muskan Sansthan before the refund can be processed. If the receipt is lost, a declaration stating its loss and a commitment not to claim tax exemption must be provided.
Changes to This Policy
Muskan Sansthan reserves the right to modify this refund policy at any time. Changes will be effective upon posting to our website.
Contact Us
For any questions or concerns regarding this policy, please contact us at:
- Email: donate.muskansansthan@gmail.com
- Phone: +91 86967 89812
- Address: Muskan Vatsalya Dham, Near Railway Crossing Balwada, Dungarpur, Rajasthan
By making a donation to Muskan Sansthan, you acknowledge that you have read and agree to the terms of this Donation Refund and Cancellation Policy.
